At The Hearing Center, we are gearing up to reopen our offices to our patients. We have taken this time as an opportunity to adapt our practice to the current environment. While we look forward to seeing everyone’s faces in person, we are going to ask all of our patients to join our doctors and staff in wearing masks for our in-person encounters. We thank you for your trust and look forward to exceeding your expectations!
Here is some of what we have been up to!
We have been in local media educating the public on the challenges people with hearing loss will face in this new normal of a mask-wearing society.
We have been sourcing PPE which will allow us to provide the safe environment that our patients, doctors, and staff will expect.
We have continued to service our patients and other facilities patients’ hearing aids. What this has meant is drop-off clean and check services, drop-off repair service, and cloud-based hearing aid adjustments. These are services that we will continue to offer and expand even as our offices open again.
We have taken the opportunity to offer our patients video chats and tele-health appointments. This will also be a part of our practice going forward. We will be able to set up consultation appointments via video chat.
We have continued to be responsive to our patients needs via email and phone.
We have reinforced our infection control protocols to assure a save environment for our patients and staff.
We have converted all of our offices to fully electronic medical records.
We have been working on designing a see-through mask solution to assist with lip reading and visual cues.
At The Hearing Center, our goal is to provide the very best in hearing healthcare in a safe and comfortable environment. We look forward to welcoming you back to our practices soon!